Payment failed

Your Transaction Has Been Unsuccessful

We're sorry to hear that your transaction did not go through. While this can be disappointing, it's often something that can be resolved with a few simple steps. Here’s what you can do:

Common Issues & Solutions

Here are some typical reasons payments fail and how you might quickly resolve them:

1. Incorrect PayPal or Credit Card Details

Ensure you've entered the correct login details for your PayPal account or the correct credit card information. It's easy to mistype information or forget updates to your credentials.

2. Insufficient Funds

Check your PayPal account or linked funding source (bank account, credit card) to ensure there are sufficient funds available for the transaction.

3. Bank or Card Declines

Sometimes, banks or card providers decline transactions due to security protocols. A quick call to your bank or card provider can usually clear this up.

4. PayPal Account Limitations

PayPal may place limitations on accounts for various reasons, including security concerns or verification needs. Log into your PayPal account to check for any notifications or required actions.

5. Browser or Internet Issues

Technical glitches can interfere with payment processing. Try clearing your browser's cache and cookies, or switch to a different browser or device.

How to Proceed

  • Try Again: After checking the above issues, you may want to attempt the payment again. Visit our Payment Page to proceed.
  • Contact Us: If you're still facing issues or prefer personal assistance, we're here to help. Reach out to us directly and we'll work together to resolve the issue:

Additional Support

For issues related directly to PayPal, you might find it helpful to contact PayPal Support. They can provide specific guidance on account or transaction-related queries.

We understand that this can be a frustrating experience, and we appreciate your patience and willingness to support The Wetlands Centre. Our team is committed to making this process as smooth as possible for you.

Thank you for your understanding and cooperation.