COVID-19 Event Guidelines


At The Wetlands Centre Cockburn, the health and wellbeing of our employees, members and delegates is our top priority. Whilst returning to face to face events, we continue to actively monitor the situation regarding COVID-19 and follow the latest advice and guidelines issued by the Department of Health, the World Health Organisation and relevant State authorities. Below is a summary of the measures The Wetlands Centre Cockburn has put in place to ensure the safety of attendees at our face-to-face conference, along with helpful links to assist you in preparing for your attendance at them.  Please note, the final implementation of any of these measures is subject to Federal and State Government requirements at the time of the conference.

What we are doing to ensure the safety of our members, delegates, and employees

Health and Safety

We seek advice from and collaborate with local authorities and public health officials on current COVID-19 restrictions and recommendations as they relate to gatherings including the conference and all its related meetings. Our event team will complete an extensive COVID-19, Health and Safety checklist to capture and confirm the safety and security measures to be put in place for all external and internal events that are organised and hosted by The Wetlands Centre Cockburn.

The Venue

We work to ensure the Centre complies with government guidelines relating to current COVID-19 restrictions and recommendations, including contact tracing, physical distancing, health and hygiene measures and cleaning protocols. Where relevant, we comply with requests to supply a copy of our COVID-19 Safety Plan.

Physical distancing measures

The set-up of all conference and meeting spaces will comply with current requirements in relation to physical distancing and with the local requirements relating to the service of food and beverages.

Contact tracing

We will keep a record of attendance for the conference and all its related meetings at The Wetlands Centre Cockburn and will use this data for contact tracing purposes if necessary. For more information on how we will use the data that will be collected, and your rights in relation to that information, please see our Privacy Policy.

Attendee obligations - What we ask of you

Please observe the measures we have put in place at the conferences to protect you, other attendees and our employees.


Prior to attending the conference, all participants should check the current public health advice in relation to COVID-19 restrictions and requirements.  We encourage attendees to download the Government’s SafeWA app if you have not done so already. We request that you do not attend the conference if:

  • You are unwell or are displaying any COVID-19 symptoms including fever, cough or gastro-intestinal issues;
  • You have been diagnosed with COVID-19, or had direct contact with an individual diagnosed with or suspected to have COVID-19 in the past 14 days;
  • You have in the last 14 days returned or arrived from overseas, interstate (where cross border restrictions are in place) or been in contact with someone who has been in close contact with a proven case of COVID-19.

If you are unable to attend the conference, please advise us and we will look to support you with alternative ways of attending the event, ie via an online platform.

During the event

  • On arrival, you may be asked by the Centre to supply your contact details and make a declaration that you have not experienced any COVID-19 symptoms in the last 14 days for the purposes of contact tracing.
  • If we are directed by the state or relevant local government authorities to do so, we may ask you to furnish proof of vaccination and/or a negative COVID-19 test result or consent to have your temperature checked on arrival at the conference.
  • If required by the state or relevant local government authority, we will ask all delegates and employees to supply and wear Government/WHO recommended masks or face coverings during the conference.
  • During the conference we ask that you adhere to physical distancing protocols of 1.5sqm between each person at all times and abide by other health and hygiene practices and recommendations, such as regularly washing your hands, sneezing or coughing into elbow etc.
  • If you display any symptoms or illness during the conference that leads the venue or The Wetlands Centre Cockburn to reasonably believe the health and wellbeing of others is at risk, you may be asked to leave the conference.
  • In case of a shutdown or lockdown that leads to the suspension of the conference, we will seek to implement digital solutions for the distribution of materials, ie via our conference website or virtual platforms.
  • We encourage you not to shake hands, but to ‘elbow bump’ with other delegates, or exchange business contact details with one another via phone or email.


  • If you experience any of the relevant symptoms of COVID-19 after attending the conference, please email so that we can communicate this to other attendees and the relevant authorities.


Department of Health COVID-19 FAQ’
World Health

This information should be reviewed regularly in the lead up to our conference. When in doubt, contact the Centre for additional guidance or call the COVID-19 hotline: 1800 020 080.

Cancellation Policy

The Wetlands Centre Cockburn reserves the right to alter, amend, postpone or cancel all or any of the arrangements contained in the program.

Should the conference be cancelled due to an event beyond The Wetlands Centre Cockburn’s reasonable control including ‘an act of god’, ‘pandemic’, ‘health-related event’ or ‘government requirements’, we will endeavour to transition to an online format to deliver the conference. If there is a difference in price, a credit will be provided to delegates to be used at a future event.

If a registered delegate is unable to attend as a result of a diagnosis of COVID-19 or they are experiencing symptoms of COVID-19, a full refund will be offered with the provision that a medical certificate is produced explaining the diagnosis or a summary of the appropriate action to be taken i.e. a COVID-19 test and medical advice.

If a registered delegate is unable to attend the conference as a result of interstate border closures or they reside in or visited a COVID-19 hotspot, we will endeavour to transition the registration to an online registration for the event. If there is a difference in price a credit will be provided to delegates to be used at a future event. If a delegate does not wish to transition their registration to the alternate online event, a full refund/credit will be provided.

In the case of a postponement of the conference and it does not have an online element attached, The Wetlands Centre Cockburn will provide a credit note which can be used for the same event or for a different event in the future.

It is a condition of acceptance of registration that an administration fee of 20% of the registration fee be charged for cancellation if you can no longer attend the conference. Cancellations must be received in writing by The Wetlands Centre Cockburn five working days prior to the event. No refund will be given for cancellations received within five working days of the event.

A replacement may be nominated. If the replacement is not eligible for concession fees, the full registration fee will apply, and they may be required to pay the difference if the original registration was made at a concessionary price. Any selections or customizations made by the main registrant during registration will be allocated to the designated attendee without changes.

The Wetlands Centre Cockburn cannot accept responsibility for delegates’ late transport arrivals or non-arrivals due to delays.

If you have any questions or concerns in relation to the COVID-19 Event Guidelines detailed herein, please contact us at